Policies of UK Digital Productivity Training
Privacy Policy
Last updated: 04/08/2024
Introduction
Welcome to UK Digital Productivity Training. This Privacy Policy explains how I, M.A. Ahmed, collect, use, disclose, and safeguard information about UK businesses when you engage with my services. By using this website and contacting me via email to book training sessions, you agree to the collection and use of information in accordance with this policy.
Information I Collect
I may collect and process the following types of information about you:
Business Identification Information: Business name, contact person’s name, business email address, phone number, and business address.
Training Session Information: Details of the training sessions your business has booked via email and attended.
Usage Data: Information about how you interact with my website.
How I Use Your Information
I use the information I collect in the following ways:
To Provide Services: To deliver the training sessions your business has booked and requested.
To Improve My Services: To understand how my services are used and to enhance them.
To Communicate with You: To send updates, promotional materials, and information related to your training sessions.
To Comply with Legal Obligations: To ensure compliance with applicable laws and regulations.
Legal Basis for Processing Personal Data
I process your personal data based on the following legal grounds:
Contract: To fulfil my obligations in providing the training sessions your business has booked and requested.
Consent: Where you have given consent for processing (e.g., for marketing communications).
Legal Obligation: To comply with legal obligations (e.g., tax and accounting requirements).
Legitimate Interests: For my legitimate business interests (e.g., improving my services).
Sharing Your Information
I do not sell, trade, or otherwise transfer your business information to outside parties except in the following situations:
Service Providers: I may share your information with third-party service providers who assist in delivering services on my behalf.
Legal Requirements: If required by law or in response to legal processes, I may disclose your information.
Security of Your Information
I use administrative, technical, and physical security measures to help protect your business information. However, no security system is completely impenetrable, and I cannot guarantee the security of my databases.
Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
Right to Access: You can request copies of your business data.
Right to Rectification: You can request correction of any inaccurate information.
Right to Erasure: You can request deletion of your business data.
Right to Restrict Processing: You can request restriction of processing your business data.
Right to Data Portability: You can request transfer of your business data.
Right to Object: You can object to the processing of your business data.
Cookies
I do not use cookies on my website.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page. Please review this Privacy Policy periodically for any updates.
Contact Me If you have any questions about this Privacy Policy, please contact me: Email: info@ukdigitalproductivitytraining.co.uk Phone: 07763 266404
Payment Terms
1. Fees:
The total fee for each 2-hour digital skills training session is £300. For a 4-hour training session, the fee is £600. Fees are associated with each training code (e.g., Using SharePoint (Intermediate) – Training code TC24C).
2. Due Date:
Payment is due within 30 days after the completion of the training sessions.
Invoice:
I will issue a formal invoice upon completion of the training sessions. The invoice will detail the total amount due, payment instructions, and the due date.
3. Methods:
Payments can be made via PayPal or other agreed-upon methods. Details will be included in the invoice.
4. Cancellation and Rescheduling:
5.Cancellation:
If a session is cancelled by the client with less than 24 hours' notice
6. Rescheduling:
Rescheduling requests must be made at least 24 hours before the scheduled session.
7. Contact Information:
For any questions about these payment terms, please contact me at:
Email: info@ukdigitalproductivitytraining.co.uk
Phone: 07763 266404
Refund Policy
1. Refund Requests:
Refund requests must be made within 7 days after the completion of the training session.
2. Eligibility:
Refunds will be considered if the training session did not meet the agreed-upon standards or if there were significant issues with the delivery of the session.
3. Process:
To request a refund, clients must contact me at info@ukdigitalproductivitytraining.co.uk with a detailed explanation of the issue. I will review the request and respond within 14 days.
4. Resolution:
If a refund is approved, it will be processed through the original payment method (e.g., PayPal) and will be issued within 14 days of the approval.
5. Non-Refundable Circumstances:
Refunds will not be issued for issues related to client’s own technical problems or if the request is made after 7 days post-session.
6. Contact Information: For any questions about this refund policy, please contact me at:
Email: info@ukdigitalproductivitytraining.co.uk Phone: 07763 266404
Disclaimer
The information provided by UK Digital Productivity Training is for general informational purposes only. While I strive to ensure the accuracy and completeness of the information provided, I make no warranties or representations of any kind, express or implied, regarding the accuracy, adequacy, or reliability of any information on this website or provided through my training sessions.
No Professional Advice
The training sessions conducted via Zoom and any content provided are intended for general business productivity purposes and should not be considered a substitute for professional advice. For specific issues or advice related to your business, please consult a qualified professional.
Limitation of Liability
In no event shall UK Digital Productivity Training be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any damages whatsoever, whether in an action of contract, negligence, or other tort, arising out of or in connection with the use of this website, the Zoom training sessions, or the information provided.
User Responsibility
Your use of the information and services provided is at your own risk. I do not warrant that the website will be uninterrupted or error-free. All transactions conducted via PayPal are subject to PayPal’s terms and conditions, and I am not responsible for any issues arising from PayPal transactions.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.
Contact Information
For any questions about this disclaimer, please contact me at: Email: info@ukdigitalproductivitytraining.co.uk Phone: 07763 266404